Insurance and Coverage Details

The vehicle is covered by insurance with compensation up to the following amount.

However, damages exceeding the compensation limit, accidents falling under the disclaimer in the insurance policy, accidents that violate the rental agreement, and damages for which a police accident report cannot be obtained will be the
customer's responsibility.

In the event of an accident, part of the property damage deductible and the vehicle deductible that would normally be the customer’s responsibility will be waived. If multiple accidents occur,
this exemption will apply only to the first accident.

Note:In the case of a single-vehicle accident (including hit-and-run accidents or accidents where the other party cannot be identified), the vehicle deductible will not be covered under the insurance.

n addition to the deductible waiver, the payment for the non-operation charge (compensation for the downtime of the vehicle) that would normally be the customer’s responsibility in the event of an accident will be waived.

Note:The coverage applies only in the case of an accident. It does not cover theft, breakdowns, damage, dirt, damage to interior equipment, or burn marks on seats, which are not the responsibility of the company.

Note:In the case of a single-vehicle accident or an accident resulting in the total loss of the vehicle, the coverage will not apply.

Note:In the case of self-inflicted accidents or accidents resulting in the vehicle being deemed a total loss, a two-month non-operation charge will be requested.

In the event of an accident, theft, malfunction, damage, soiling, interior equipment damage, or cigarette burns on the vehicle during the rental period that is not caused by our responsibility, and if the vehicle requires repairs or cleaning, this is the non-operation charge (NOC) you will be required to pay.

The compensation amount is fixed as follows, regardless of the extent of the damage or the time required for repairs.

Note:In the case of self-inflicted accidents or accidents resulting in the vehicle being deemed a total loss, a two-month non-operation charge will be requested.

In addition to the Collision Damage Waiver Plus, the payment of the vehicle’s deductible is waived in the case of a self-inflicted accident. If multiple accidents occur, this will apply only to the first incident.

Note:In the case of intentional or malicious accidents, or if you fail to report the incident to the police or the accident reception center, the compensation will not apply.

Note:The "Anshin MAX" coverage may not be available at all locations.

In the event of an accident or breakdown that makes the vehicle inoperable or requires it to be written off, insurance coverage will not apply.
Note:Due to the location being on a remote island, the minimum period for business interruption compensation is two months.

In the following cases, damages not covered by the Insurance compensation system or damages exceeding the coverage limits will be the responsibility of the customer.

1. Damage caused by illegal or improper parking
2. Driving under the influence of alcohol or drugs
3. Drug use
4. Unauthorized extension of the rental period
5. Driving by someone other than the driver or additional driver listed in the rental agreement
6. Subletting the vehicle
7. Driving without a valid license (including violations related to a suspended license or the type of vehicle allowed to be driven)
8. If a settlement is made without authorization
9. Using the vehicle for tests, competitions, or towing/assisting another vehicle
10. Any other incidents that fall under the disclaimer outlined in the rental agreement.

1. Accidents caused by intent
2. Flat tires or tire damage
3. Loss or damage to wheel caps
4. Loss of keys
5. Cost of emergency tire repair kits
6. Damage to property owned, used, or managed by the customer
7. Unauthorized repairs

1. Theft due to leaving the keys in the car or not locking the vehicle
2. Repair costs for damage or corrosion to the body caused by poor usage
3. In case of damage to or soiling of the interior equipment
4. Loss of equipment
5. Damage due to improper installation of tire chains, carriers, or other optional equipment
6. Vehicle damage caused by driving off-road, such as on beaches, riverbanks, or forest roads (accidents on unmaintained roads)
7. Repair costs incurred due to the wrong type of fuel being used
8. Damage caused by operation of the vehicle by an unqualified person, such as crane operators or those not certified for high-altitude work