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Privacy Policy

We are committed to protecting the personal information of our customers, always keeping the following points in mind.

WE・RENTACAR Co., Ltd. (hereinafter referred to as "WE・RENTACAR") upholds the management philosophy of "Fulfill The Needs" to maintain healthy business activities. Our greatest goal and mission is to always take the "customer's perspective" into account, provide highly skilled personnel, and continue offering better products and services. We consider this to be our primary mission. The personal information entrusted to us, which is necessary for "fulfilling the needs," is provided within the scope specified by the customer’s own consent, and it is recognized that managing this personal information securely is a key responsibility of WE・RENTACAR.

1.(Purpose of Use of Personal Information)

WE・RENTACAR will specify the purpose of use as clearly as possible and, except in cases where we have obtained prior consent from the individual or as required by law, will handle personal information (information that can identify a specific individual, hereinafter referred to as the same) within the scope of the clearly stated or publicly announced purpose. In order to prevent the use of personal information for purposes other than those specified, we will implement appropriate management measures.

2. (Acquisition of Personal Information)

WE・RENTACAR will acquire personal information by clearly stating the purpose of use and obtaining consent in advance. Furthermore, when recording or recording contents related to transactions or inquiries, the information obtained will only be handled for the purpose of responding appropriately and promptly to the individual's requests.

3. (Provision of Personal Information)

Except in cases where exceptions are permitted by law, WE・RENTACAR will not provide personal information obtained without the individual's consent to third parties. WE・RENTACAR does not provide personal information to third parties without the individual's knowledge through the opt-out system (Article 23, Paragraph 2 of the Act on the Protection of Personal Information).(Compliance with Laws and Regulations Regarding Personal Information Protection) WE・RENTACAR complies with the laws and regulations regarding personal information protection, relevant guidelines from government agencies, Japanese Industrial Standard JIS Q 15001:2006, and this policy in handling personal information.

4. (Safety Management Measures)

We recognize the risks associated with personal information, such as unauthorized access, leakage, loss, and damage, and establish corrective and preventive measures to mitigate these risks. We will establish internal standards and responsibility systems, and implement reasonable and appropriate safety measures. In the event of an incident, we will take prompt corrective action.

5. (Response to Complaints and Inquiries)

WE・RENTACAR will establish an internal system to promptly and appropriately address any complaints or inquiries regarding the personal information we handle.

6. (Continuous Improvement of the Management System)

To appropriately handle the personal information entrusted to us, WE・RENTACAR will work on the continuous strengthening and improvement of the internal system, including the development of a management system, the establishment of internal regulations, training of employees, and the implementation of proper internal audits. This includes a review of this policy. The management system will be continuously improved in line with changes in circumstances. This policy will be distributed to all employees and made available on our website for the general public.

7. (Compliance with Laws, Regulations, and Guidelines)

In handling personal information, WE・RENTACAR will comply with the laws and regulations related to personal information protection, guidelines set by the government, and other relevant norms. Additionally, we will ensure that our personal information protection management system is aligned with these laws, regulations, and norms.

【Contact Information】

WE・RENTACAR Co., Ltd.

Management Headquarters, Human Resources Group

615-1 Irabu Kuninaka, Miyakojima City, Okinawa 906-0505, Japan

TEL: +81-50-5578-2016 (Main Line)

Email: privacy@werentacar.jp

Date of Establishment: February 26, 2018

Last Revised: August 1, 2020

President and CEO: Mika Hasegawa

Contact Us

Please feel free to contact us by phone or email for any questions or inquiries.
Emergency Contact:070-3285-9696
[Business Hours] 10:00-17:00

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