WE・RENTACAR Privacy Policy

WE・RENTACAR handles personal information based on its Personal Information Protection Policy as outlined below.

WE・RENTACAR Co., Ltd. (hereinafter referred to as "WE・RENTACAR") operates under the philosophy of "Fulfill The Needs" and is committed to maintaining sound business activities. Our primary mission is to continuously provide highly skilled personnel, superior products, and excellent services from the perspective of our customers.To achieve this goal, we collect and utilize customer personal information only within a specifically designated scope, based on the customer's consent. We recognize that ensuring the secure management of personal information is a key responsibility of WE・RENTACAR.

1.Purpose of Use of Personal Information

WE・RENTACAR will handle personal information (data that can identify a specific individual) only within the explicitly stated scope of use. We will obtain the customer’s consent in advance, except in cases where it is required by law.

2.Acquisition of Personal Information

WE・RENTACAR will clearly state the purpose of use and obtain customer consent before acquiring personal information. Additionally, if we record or store details of transactions or inquiries, the collected information will be used solely to ensure appropriate and prompt responses to customer requests.

3.Provision of Personal Information

WE・RENTACAR will not provide acquired personal information to third parties without the customer's consent, except in cases permitted by law. Furthermore, WE・RENTACAR does not use the opt-out system (Article 23, Paragraph 2 of the Act on the Protection of Personal Information) to provide personal information to third parties without the customer's knowledge.

4.Compliance with Laws and Regulations

WE・RENTACAR complies with relevant laws and regulations regarding personal information protection, including government guidelines and the Japanese Industrial Standards (JIS Q 15001:2006). We strictly adhere to these policies to ensure the proper handling of personal information.

5.Security Measures

WE・RENTACAR ensures that the personal information we collect is accurate and up to date within the scope of its intended use. We also implement necessary and appropriate security measures to protect personal information from unauthorized access, alteration, and leakage.

6.Handling of Complaints and Inquiries

WE・RENTACAR has established an internal system to respond promptly and appropriately to any complaints or inquiries from individuals regarding the handling of their personal information.

7.Continuous Improvement of the Management System

To ensure the proper handling of personal information, WE・RENTACAR is committed to continuously strengthening and improving its internal management system. This includes establishing management policies, maintaining internal regulations, providing employee training, and conducting internal audits. Our management system will be continuously updated in response to changes in the regulatory environment.This policy is distributed to all employees and made publicly available on our website for transparency.

WE・RENTACAR Co., Ltd.
CEO: Mika Hasegawa